Privacy policy

Without limitation, any of the following Data may be collected:

• 2.1 Identity Data, such as first name, last name, username, job title and profession

• 2.2 Contact Data such as email addresses, telephone numbers and postal address/post code

• 2.3 Financial and Transaction Data such as credit / debit card numbers and details of any transactions processed on your account

• 2.4 Profile Data, including your username, password, preferences, feedback, content you have uploaded, profile photo and any other uploaded images, survey responses.

• 2.5 IP address (automatically collected);

• 2.6 web browser type and version (automatically collected);

• 2.7 operating system (automatically collected);

• 2.8 a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and

• 2.9 Cookie information. For more information, view our Cookie Policy here.

• 2.10 Marketing and Communications Data: includes your preferences in receiving marketing from Us.

3.4.2 improvement of our products / services;

3.4.3 to provide an overview of progress/completion rates of our Courses to one of our Partners, such as a University or NHS organisation. This might include summary level data of the number of Users originating from the Partner organisation who have started or completed a Course. This information would be anonymised and not reveal to our Partner any individual Data collected using our Service.

3.4.4 You may be asked via the Website if you wish to opt-in to join our Nurse Wellbeing Mission Community email list. By signing up to this email list, we will provide you with approximately 5-6 emails per month with additional useful nurse wellbeing resources, information and announcements about our other Services. If you opt-in to this and later change your mind, you can click on the "Unsubscribe" button in any email from us to opt-out.  

Due to the nature of the Courses and Services We provide, we acknowledge that there will be some Users suffering with mental ill health. We want Our platform to be a safe space for Users to share experiences with other Users to receive social support. 

There are however certain types of information that you might disclose within our platform that may lead Us to require breaking confidentiality and informing an appropriate third-party.

4.1.1 Self-harm and suicidality: If you disclose information that suggests you are at Imminent Risk of serious harm, including but not limited to thoughts of suicide, we reserve the right to share this information with appropriate mental health professionals, university officials, or emergency services to ensure your safety. This action will only be taken when necessary to protect your well-being and safety.

4.1.2 Putting a client/patient/service user at Imminent Risk of harm: Moreover, In the event that you disclose information suggesting your nursing/midwifery practice is putting a member of the public at risk, we may be ethically and legally obligated to break confidentiality and report this to the relevant authorities to prevent harm. This may include, but is not limited to, reporting the disclosure to your employer or University, in the case of Users who are accessing Our Services via an institutional licensing arrangement.

4.2 The ethical guidelines that We adhere to and use as our basis for guidance are: The British Psychological Society Code of Ethics, the Code of the Nursing and Midwifery Council.

We assure you that any break of confidentiality will be done sensitively, as collaboratively as possible and with your privacy and safety in mind.

Nurse Wellbeing Mission endeavour to monitor the use of our platform regularly to uphold ethical and legal obligations. It may not always be practical for Us to have immediate oversight of all Communications within the Website. We therefore reserve the right to exercise the limits of liability stated in Clause 20 our Terms and Conditions,

4.1 Purpose of Data Collection: We collect wellbeing, stress, and burnout data through questionnaires to improve and promote our services. For example, we may use summaries of aggregated, anonymised group-level data to evidence the effectiveness in a course at reducing, for example, stress levels. This means that a summary chart or number might be displayed on our website or social media, but your specific Data would never be visible without your consent.

4.2 Legal Basis: The collection and processing of this data are based on your explicit consent, which you provide when completing the questionnaires.

4.3 Data Protection Measures: There are robust security measures to protect your special category data, ensuring it is stored securely on remote servers.  

4.4 Use of Data: This data is used solely for the purposes outlined and is not shared with third parties unless required by law or with your explicit consent. Authorised employees working for Nurse Wellbeing Mission have access to your data (Dr Nathan Illman - Founder and Sarah Szakir-Papasavva - Assistant), for the reasons specified. Moreover, if there were to be technical issues, support staff from Learnworlds may have access to certain Data, but only for the purposes of rectifying those technical issues on the platform.

4.5 User Rights: You have the right to withdraw consent, access, correct, or request deletion of your special category data at any time. Please contact us at contact@nursewellbeingmission to exercise these rights. We also provide this contact email address oon the platform at the time of Data collection to make it easier for you to exercise your Rights.

4.6 Explicit Consent: By completing the questionnaires, you provide explicit consent for the collection and processing of your wellbeing data. You may withdraw this consent at any time by contacting us.

4.7  Because of the interactive nature of the Website and our Courses, you may decide to disclose other types of your own Data that fall into a "Special Category". This may be, for example on one of the "social" features of a Course, or within the Course community where you can share information about yourself. When sharing this information, you are providing explicit consent for other Users to view and respond to this information.

5.1 Payment Processors: We share data with third-party payment processors (e.g., Stripe, Klarna, Google Pay) to process transactions securely. We encourage our Users to read the respective Terms and Conditions and Privacy Policy of these companies before using their services.

5.2 Email Marketing (relevant only for Users who have specifically opted-in to receive additional marketing emails from Us): We use third-party email marketing software (Active Campaign). Following your consent to receive additional emails from us, the Data shared with this third-party include your name, email address and very limited Identity Data such as your job role or profession. These Data are shared for our own marketing purposes to inform you of our other resources, products and services. The Data processed by Active Campaign is done so in line with the Data Protection Act 1998. For further details, please see Active Campaign's Privacy Policy here. 

5.3 Data Storage: Data is stored remotely on cloud servers in compliance with LearnWorlds' security practices. Learn more about their data security here.

5.4 No Other Sharing: We do not pass on your personal information to external companies for any other reason unless required by law.

10.2 Notification: Users will be informed of any significant changes to our Terms and Conditions or Privacy Policy via email and platform notifications. For example, significant changes may include the types of Data we collect, the way we process or store your Data, or updates to security practices.

10.3 Detailed Explanation: A clear and detailed explanation of the changes will be provided, including how they impact user rights or data handling.

10.4 Access to Documents: Users will be given access to the updated documents, with key changes highlighted.

10.5 Consent Request: Users will be presented with a consent form, separate from other agreements, where they must check a box to indicate their agreement to the new terms.

10.6 Record Keeping: We will maintain records of user consents, including the date and time consent was given and the specific terms agreed to.

10.7 Opt-Out Option: Users will have the option to opt out if they do not agree with the changes, with an explanation of the consequences of opting out.

10.8 Effective Date: Users will have a reasonable period to review and accept the changes before they take effect. Please ensure you review these updates carefully.